Sale Terms

SHIPPING & DELIVERY

Orders are subject to delay due to the volume of orders received within these promotional periods which will impact the time we can dispatch orders and get them to you. We apologise in advance for any inconvenience this may cause. Please allow up to an additional 5-10 business days for dispatch of your order during this time. Once your order has been shipped, normal shipping times apply.

For local and international shipping prices, please visit here.

RETURNS

Sale items purchased online are final sale and cannot be returned. We are unable to amend or cancel orders that have already been placed. We do not offer refunds, credit notes or exchanges on any sale items purchased online unless required by Australian Consumer Law. If returned despite this policy, items will be sent back to you at an additional charge. Scanlan Theodore reserves the right to refuse your return should it be found that the garment was tampered with and/or damaged in your care. In the unfortunate event that your purchase contains a fault or defect, please contact customercare@scanlantheodore.com within 48 hours of receiving your order, with images and a description of the issue.

TERMS & CONDITIONS

The Scanlan Theodore VIP promotion offers exclusive early access to our 2025 Summer Sale. Your individual discount code can be applied whilst stock lasts sitewide from 2pm Tuesday 28th of January until 4pm Thursday 30th of January 2025. Please note that this discount gives you exclusive early access to our entire site 48 hours before the general public summer sale so we are unable to refund or reimburse differences. Sale items purchased online are final sale and cannot be returned. We are unable to amend or cancel orders that have already been placed. We do not offer refunds, credit notes or exchanges on any sale items purchased online unless required by Australian Consumer Law.