Accessibility

GENERAL

Scanlan Theodore aims to meet the latest Australian Government standards as well as the internationally recognised benchmark for measuring the accessibility of websites known as Web Content Accessibility Guidelines (WCAG 2.1). Scanlantheodore.com (‘the Website’) is currently compliant to WCAG 2.1 Level AA. We will continue use best efforts to improve the website to meet the continually changing web accessibility standards.

ACCESSIBILITY ON WWW.SCANLANTHEODORE.COM

To ensure we use our best efforts to keep up-to-date for accessibility, the Website uses the third party provider UserWay Website Accessibility Widget powered by a dedicated accessibility server. The Accessibility Widget software allows the Website to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1) and to be current with the latest developments.

ENABLING THE ACCESSIBILITY MENU

The Website Accessibility Menu can be enabled by hitting the tab key when the page first loads. It can also be accessed via the website footer, by clicking on the ‘Accessibility’ link. After enabling the Accessibility Menu, please wait a moment for the Accessibility Menu to load in its entirety to view all of the options, features and functions. You will then be given options to choose from and guided through the process to enable you to view the Website in a manner that is suitable to your circumstances. You can contact us at the below details if you have any questions or issues with the Accessibility Widget.

DISCLAIMER

Scanlan Theodore is committed to improving the accessibility of its site and services so that information is available to everyone. This includes people with disabilities who may use or require assistive technology to read, listen or access content on this site.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan www.scanlantheodore.com with UserWay's Accessibility Scanner to identify and fix any possible accessibility barriers on our site.

At times, despite our efforts to make all pages and content on www.scanlantheodore.com fully accessible, some content may not have yet been fully adapted or updated to the most recent accessibility standards. Additionally, while we are not in control of our third-party vendors supplying the technology to enable our accessibility updates, we strongly encourage our vendors of third-party digital services to provide technology to help ensure our content is accessible, up-to-date and user friendly. We will continue in our efforts to provide the most available accessibility options within our means through the available vendors to ensure you have the best experience using our Website.

HERE FOR YOU

While we put best efforts to ensure that the content will be accessible and compliant, if you are having trouble with any content using the Website or require assistance with any part of our Website, please contact us during normal business hours via the channels detailed below and we will be happy to assist. Your feedback is important, and we will consider it as we evaluate ways to accommodate all our clients and our overall accessibility policies.

CONTACT

If you wish to report an accessibility issue, have any questions or need assistance, please contact Scanlan Theodore Customer Experience by submitting a request.

Please refer back to this Accessibility Statement to review any amendments.

Version Date: February 2023