Shipping & Delivery
CHRISTMAS CUT-OFF DATES
To ensure your order arrives on time for the festive season, we recommend you place your order before the following cut-off dates:
Orders shipped to NY, NJ, CT, and PA: Friday 20th of December.
Orders shipped to all other states: Thursday 19th of December.
UNITED STATES
EXCLUDING HAWAII AND OUTER ISLANDS
Due to courier pickup time, orders placed after 12:30pm ET may be shipped out the following business day. If an order is placed over the weekend or on a national holiday, the package will be shipped out the following business day.
Please note any express orders placed on Friday after 12:30pm ET may only be couriered the following business day.
Our deliveries do not require a signature. If you wish to have a signature on your package at the time of delivery, please contact the concierge. Shipping charges are not refundable, please note a $25 return shipping and restocking fee applies to all returns.
| Service | Cost | Delivery |
|---|---|---|
| FedEx Ground (standard) | $10 | 2-8 business days |
| FedEx Ground (express) | $25 | 2 business days |
| FedEx Standard Overnight | $95 | Next business day |
UNITED KINGDOM, EUROPE, CANADA, HAWAII AND OUTER ISLANDS OF THE US
Orders placed prior to 12:30pm ET will be shipped same day or the following business day if purchased over the weekend or on a public holiday.
Please note International orders can take up to 2-5 business days to ship.
All parcels require a signature upon delivery. Shipping charges are not refundable. Please note a $25 return shipping and restocking fee applies to all returns.
| Location | Service | Cost |
|---|---|---|
| United Kingdom | FedEx International | $55 |
| Europe | FedEx International | $55 |
| Canada | FedEx Ground (express) | $25 |
| South / Central America | FedEx | $35 |
| Hawaii, Alaska and the US Outer Islands | FedEx Ground | $55 |
DUTIES AND TAXES
For orders shipping to the UK and EU, Scanlan Theodore will prepay import duties. Please note that if your order has been sent to a destination outside of the US, you may be responsible for other duties and taxes. Due to this, some orders may experience customs delays, please contact your local customs office for additional information.
INTERNATIONAL
We ship internationally. Visit your local website below.
Europe: scanlantheodore.com/eu
United Kingdom: scanlantheodore.com/uk
Australia: scanlantheodore.com/au